Quick Answer
AAA Solutions has extended live technical support coverage further into the evening for GMT+4 workshops, giving teams working late shift ECU programming or troubleshooting sessions direct access to a technician rather than waiting until the next business day.
What's New
Live technical support hours now extend further into the evening for teams operating on GMT+4, covering the window where a growing share of remote programming and troubleshooting requests were coming in.
Who This Helps Most
Workshops running evening or late shifts, and independent technicians handling ECU programming outside standard daytime hours, are the primary reason for this change — being mid write or mid diagnosis with no one to escalate to is exactly the situation extended hours are meant to close.
How to Reach Support
Technical support during the extended window is reached the same way as always — directly through WhatsApp — with a technician available to talk through a live programming session or an unresolved fault code in real time.
Key Takeaways
- Live technical support now covers a later evening window for GMT+4 workshops.
- The change targets teams running evening/late shifts or remote programming sessions outside standard hours.
- Support is reached the same way as before — directly through WhatsApp.
Frequently Asked Questions
The extended evening window is set around GMT+4, reflecting where the highest volume of after hours requests originates.
No — support is reached the same way at any hour, directly through WhatsApp.